A Flowchart Identifies the Order of Events

A Flowchart Identifies the Order of Events

What is a Flowchart?

Quality Glossary Definition: Flowchart

Besides called: process flowchart, procedure menstruation diagram

Variations: macro flowchart, top-down flowchart, detailed flowchart (besides chosen process map, micro map, service map, or symbolic flowchart), deployment flowchart (also called downwardly-across or cross-functional flowchart), several-leveled flowchart

A flowchart is a picture of the split up steps of a process in sequential order. It is a generic tool that can exist adjusted for a wide variety of purposes, and tin be used to describe various processes, such every bit a manufacturing procedure, an administrative or service procedure, or a project programme. It’s a common procedure analysis tool and i of the seven basic quality tools.

Elements that may be included in a flowchart are a sequence of actions, materials or services entering or leaving the process (inputs and outputs), decisions that must exist made, people who become involved, time involved at each footstep, and/or process measurements.

When to Employ a Flowchart

  • To develop understanding of how a procedure is washed
  • To study a process for improvement
  • To communicate to others how a procedure is done
  • When better communication is needed betwixt people involved with the same process
  • To document a process
  • When planning a project

Flowchart Basic Procedure

Materials needed: Sticky notes or cards, a large slice of flipchart paper or newsprint, and mark pens.

  1. Define the process to be diagrammed. Write its title at the superlative of the work surface.
  2. Talk over and decide on the boundaries of your process: Where or when does the procedure start? Where or when does information technology end? Discuss and determine on the level of particular to be included in the diagram.
  3. Brainstorm the activities that take place. Write each on a carte du jour or gluey note.
  4. Adjust the activities in proper sequence.
  5. When all activities are included and everyone agrees that the sequence is correct, depict arrows to show the flow of the process.
  6. Review the flowchart with others involved in the process (workers, supervisors, suppliers, customers) to see if they agree that the process is drawn accurately.
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Flowchart Considerations

  • Don’t worry about drawing the flowchart the “right manner.” Ultimately, the right fashion is the way that helps those involved understand the process.
  • Identify and involve in the flowcharting process all key people involved with the process. This includes suppliers, customers, and supervisors. Involve them in the bodily flowcharting sessions by interviewing them before the sessions and/or by showing them the developing flowchart between work sessions and obtaining their feedback.
  • Practise not assign a “technical expert” to draw the flowchart. People who actually perform the process should do information technology.

Flowchart Examples

one. Loftier-Level Flowchart for an Society-Filling Procedure

2. Detailed Flowchart

Detailed Flowchart

Normally Used Symbols in Detailed Flowcharts

rectangle - flowchart process stepOne step in the process. The step is written inside the box. Usually, but one arrow goes out of the box.

arrow - flowchart flow direction
Management of flow from one step or determination to some other.

diamond - flowchart decision step
Decision based on a question. The question is written in the diamond. More than than one pointer goes out of the diamond, each 1 showing the management the process takes for a given answer to the question. (Often the answers are “yes” and “no.”)

semi-circle - flowchart delay or waitDelay or look

circle - flowchart link to another page or flowchartLink to some other folio or another flowchart. The aforementioned symbol on the other page indicates that the flow continues there.

paralellogram - flowchart input or output
Input or output

flowchart document symbolDocument

rounded rectangle or oval - flowchart start and end pointsAlternating symbols for starting time and end points

Develop a Flowchart

Use the flowchart template (Excel) to create a graphical representation of the steps in a process to better understand it and reveal opportunities for improvement.

Flowchart resources

You can besides search articles, example studies, and publications for flowchart resources.

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Mapping Work Processes

The Quality Toolbox


Flowcharting With Excel
(Quality Management Periodical)A method is presented for pedagogy flowcharting using Microsoft Excel. While the focus is on the academic environment, the method is relevant for corporate trainers and novice users. Flowcharting is treated every bit a graphical linguistic communication with its own vocabulary and syntax. Suggestions and precautions raise the legibility and communicative ability of the tool. In addition, extensions are offered to permit customization of individual process maps to specific user needs.

Back To Basics: Flowcharts For A Smooth Ride
(Quality Progress) A flowchart might exist one of the more bones of the seven tools of quality, but it is a very useful one. Flowcharts, likewise known as process maps, help paint a film of a procedure to sort out steps and missteps.


ASQ Quality Tools – Flowchart

Adapted from
The Quality Toolbox, Second Edition, ASQ Quality Press.

A Flowchart Identifies the Order of Events

Source: https://asq.org/quality-resources/flowchart